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  This page contains answers to common questions handled by your support staff, along with some tips and tricks that you have found useful and presented here as questions.

 

1) How often should I back up my data?

This depends largely on how volatile your data is, and how critical it is to the operation of your business.  For most businesses, we recommend that a FULL backup of all data be performed once a week, and in INCREMENTAL backup (just what has changed) be performed on a daily basis.

2) How/where should I store my backup media?

Backup media should always be stored in a different location than the computer it is backing up.  In a small business this should be in an office or storeroom as far away from the server itself.  The media should be kept in a sealed, labeled container, fireproof if possible.  Additionally, one should periodically (once a month) take a copy of the weekly backup to an offsite facility (such as another office, or even your home).

 
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